What a nightmare!

Let me start off by saying twitter’s support is HORRID! It took me over 7 hours to just explain to the rep exactly what the problem was.
Long story short, my account was one of those select few accounts that on tuesday they reset the passwords for protection due to the source posted in the previous post.

It locked out my account for about 10 hours…Then I finally got home and was able to get to the password reset form. Now the question it asked me in order to proceed was…what is the cell phone number linked to this account. Now…It was setup to my iPhone number which I no longer have nor remembered. After a few hours of pondering, I remembered that I had linked my AIM screen name to foward messages to my iPhone. So I logged in there, and sure enough!!! The number was stored in the log (thank god).

So I was just able to reset my password and now @deanfx is back in my hands. (No thanks to twitter support at all).

They should definitely consider changing that support center and who works for it before thinking this social networking site is going to get any bigger…
Absolutely ridiculous. Just a funny note…my ticket is still opened with them with no response after one of their stupid responses.